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If the product is in a resaleable condition - in original, unopened packaging then we will accept a return and you can either exchange the product or get a refund. Please contact us prior to sending something back so that we can advise you on the correct action to take.

Please note that magazines are non-returnable unless they are damaged and signed for as damaged. You have 28 days to return any item and you must have the receipt (you can print a receipt from your 'My Account' section if you have lost the original) and it must be in re-saleable condition. 

When returning any item we advise you send it by recorded delivery - this ensures that if the item gets lost in the mail you will be able to claim for the loss. It is your responsibility to ensure the item gets to us and we cannot be responsible for anything that is lost in transit while being returned.